The year 1986 is a ‘Magna Carta’ in the history of Consumerism. It was this year that witnessed the enactment of the Consumer Protection Act. The first ever legislation in India of its kind which solely aimed at the grief staken consumers who the victims of the unfair trade practices and sub standard services rendered to them. The preamble to this Act reads as follows: An Act to provide for better protection of the interests of the consumers and to make provisions for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and fpr matter connected therewith. Thus the preamble to this Act makes the intention of the framers of this Act crystal clear . The setting up of the dispute redressal machinery was only to secure and enable speedy justice to the aggrieved consumers. But the only point on which this mission could not give back its 100% waste short sightedness in visualizing the problem which occur at the post implementation period of the orders/decrees of the redressal foras. This was ultimately realized by the legislature though not much expediently, as an outcome of which the Consumer Protection (Amendment) Bill is before the house. The recommended amendment in the Act are varied and multi-dimensional. The major being the enlargement in the jurisdiction of the foras both in precautionary and other matters.

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Though the proposed changes will improve the deplorable situation but not the fullest extent. I feel that the following changes must be brought to implement the spirit of this Act in its fullest amplitude. In my opinion the amendment required in the Consumer Protection Act is regarding the appointment of President of District Forum, National Commission. Further, to amend the provision of Section 25, which deals with the ‘Enforcement of orders by the Forum, the State Commission or the National Commission.

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